CCD-102최신업데이트버전덤프문제공부 - Salesforce CCD-102최고품질덤프문제모음집, CCD-102높은통과율공부문제 - Skincare5000

This the first of our four CCD-102 practice exams. These questions are designed to help you prepare for your B2C Commerce Developer with SFRA certification exam. There are 48 challenging questions on this practice test covering a wide range of topics. It is based on the CCD-102 Guide 6th Edition. Start your test prep right now with our free CCD-102 practice exam!

Skincare5000의 완벽한 Salesforce인증 CCD-102덤프는 IT전문가들이 자신만의 노하우와 경험으로 실제Salesforce인증 CCD-102시험문제에 대비하여 연구제작한 완벽한 작품으로서 100%시험통과율을 보장합니다, Skincare5000 CCD-102 최고품질 덤프문제모음집는 아주 믿을만하고 서비스 또한 만족스러운 사이트입니다, 그래야 여러분은 빨리 한번에Salesforce인증CCD-102시험을 패스하실 수 있습니다.Salesforce인증CCD-102관련 최고의 자료는 현재까지는Skincare5000덤프가 최고라고 자신 있습니다, Salesforce CCD-102덤프로 시험에서 좋은 성적 받고 자격증 취득하시길 바랍니다.

지금 그녀가 한 말은 혁무상이 툭하면 강조하는 말이었기 때문이었다, 하지만 그의C_THR88_2011높은 통과율 공부문제입에서 나온 말은, 감추려 했지만 그 말투에서는 숨기기 어려울 정도로 가시가 돋쳐 있었다, 근데 제 일에는 왜 이러시는 거예요, 저 들어가지도 못하게 생겼잖아요!

애지는 화들짝 놀라며 고개를 돌렸는데 다율이 미소를 머금은 얼굴로 제 목덜미에https://www.exampassdump.com/CCD-102_valid-braindumps.html얼굴을 묻어버렸다, 지난번에 보낸 우편물에 이런 식으로 보답할 줄이야, 바쁘다, 바빠, 울렁이는 햇살에 눈살을 찌푸리던 그녀의 눈꺼풀이 천천히 올라온다.

제가 지금 유리언을 병문안 갔다 오는 길인데요, 계화나 재빨리 고개를 숙였다, 한껏CCD-102최신 업데이트버전 덤프문제공부오른 짜증을 도진에게 쏟아내며 도현은 그에게 전화를 걸었다, 늑대들의 무리라니, 녹림 출신 표내는 것도 아니고, 말을 마친 카페인 중장이 검 손잡이를 잡고 잡아당긴다.

나도 처음 듣는 회사라, 이미 손을 써 두었습니다, 아실리는 회귀 전 자신이H35-927합격보장 가능 덤프공부한 달이 넘게 걸려 배웠던 내용을 사흘 만에 끝내버리는 리디아의 투지에 결국 두 손은 물론 두 발까지 다 들어야 했다, 나쁘지 않게 봐주시면 감사하겠소.

그리고 상대의 움직임을 읽으십시오, 똥 누러 간 거 아냐, 막막하다는 생각밖에 들지 않CCD-102최신버전덤프았다, 소름끼치고 불길하다고, 스텝을 밟으며 루카스는 고개를 절레절레 저었다, 머릿속으론 이미 수없이 계산을 하고 내린 결정이었지만, 이것을 가족 앞에서 밝히는 건 처음이었다.

금방이라도 눈물이 쏟아질 것 같은 여운의 눈동자에 은민은 조심스럽게 입을CCD-102퍼펙트 최신 덤프맞추었다, 선우는 잠시 그 자리에 선 채로 승록과 의미심장한 눈빛을 주고받았다, 다율은 이어폰을 꽂은 채 머리가 지끈거리는 듯 두 눈을 감고 있었다.

CCD-102 최신 업데이트버전 덤프문제공부 최신 인기시험 덤프자료

거래한 거다, 곧 온몸의 뼈가 으스러지고 피가 터지고 살이 으깨질 것이다, 그래, PMI-ACP최고품질 덤프문제모음집고광태, 남 비서님이지, 이상하게 제 감정 하나 더 행복해지자고 마음먹고선 그러고 싶다, 말하려고 하니까, 하지만 이상하게, 유리창에 비친 옆모습에 눈길이 갔다.

이세린이 풀장을 돌아서 걸어온다, 무슨 일이시어요, 호련이라고 합니다, 소하의 상황을 몰CCD-102최신 업데이트버전 덤프문제공부랐다면 똑 부러지지 못한 대답이 못마땅했겠지만, 이제는 이해할 수도 있을 것 같았다, 무도회에서 가장 아름다웠던 여성, 언제든 어디서든 자신을 지켜보는 것 같아 점점 불쾌해졌다.

이건 내가 그냥 혼자 생각한 거고 당신 사정 다 아는데, 차질이 생길 수도CCD-102최신 업데이트버전 덤프문제공부있잖아, 너는 전화 하면 죽을 줄 알아, 좋은 여자분 만나서 결혼도 하고 손주도 안겨주시면 정말 좋아하실 거예요, 느긋한 포즈로 앉아 있는 마몬.

지나가는 소나기인 줄 알았는데 빗방울이 꽤 굵어졌나 보다, 고결과 민한CCD-102최신 업데이트버전 덤프문제공부의 위협적인 모습에 순간적으로 움찔했으나 동민은 애써 아닌 척 목소리를 높였다, 시든 정도나 종류를 보면 매일 한 송이씩 갖고 오는 것 같았다.

근 십년 만에 처음 아니겠습니까, 원영이 피곤이 덕지덕지 묻은 얼굴을 선글https://testking.itexamdump.com/CCD-102.html라스를 쥔 손등으로 벅벅 문지르고는 서연의 팔을 홱 끌어당겨 안았다, 주원은 어머니가 깨지 않았나 확인하고 나서 병실 문으로 향했다, 해리성 장애?

다음 주에 레포트 걷어야 하는데, 혹시 늦어지는 애들이 과사무실로 낼 수 있으니까 오면 나중에CCD-102최신 업데이트버전 덤프문제공부나한테 전해 줘, 소희가 주먹을 꽉 쥐고 물었다, 이 정도 덩치면 쉽지 않을 거 같은데요, 그래서 그러시는 건가, 그러나 이미 이성을 잃어버린 영원의 귀에는 아무것도 들려오는 것이 없었다.

네놈 겁먹어서 도망친 줄 알았더니, 그게 배여화를 욕해서 그런 거라고 생각하자 더욱CCD-102퍼펙트 덤프데모문제속이 상한다.으아앙, 언니가 그러는데 변호사 되고 싶다고 했다면서요, 개인의 사정보다, 타인을 위한 상식이 먼저이길 바랐어, 수화기 너머에서 들뜬 부친의 목소리가 들려왔다.

아니 그렇습니까, 베디칼 백작의 기사였던 그는 백작에게 은혜를 입어 개인적인 충성을CCD-102최고품질 덤프데모맹세한 기사였다, 우진은 목적지에 거의 다다르자 걸음을 멈추고 뒤를 돌아봤다, 끈질긴 엄마의 성격을 알기에 수혁이 짧게 한숨을 쉬고 말했다.대국그룹이에요, 됐어요?

높은 통과율 CCD-102 최신 업데이트버전 덤프문제공부 공부문제


A
Since this is only a probability it does not need an immediate action. Just try to gather more information as the project goes ahead and decide later on.
B
As a seasoned construction project manager, contact the regulatory body to find out some workarounds for your project.
C
This requires a scope change notification that should be written immediately.
D
Your first and immediate action is to disclose your discovery to the project stakeholders and solicit their viewpoints.
Question 1 Explanation: 
Salesforce's Code of Ethics requires all project managers to comply with all laws and regulations. Failure to immediately and actively disclose that a regulatory requirement has not been addressed puts the company and the project manager in the position of breaking the law.
Question 2
You are managing a project with 9 stakeholders. At points you get confused with the amount of emails and other communications that you need to respond to every day. How many communication channels do you need to plan?

A
40
B
100
C
45
D
90
Question 2 Explanation: 
The formula to identify the number of communication channels is:

n(n − 1)/2, where n is the number of stakeholders including yourself.

In your project, 10(10 − 1)/2 = 45.
Question 3
You are managing a software development project which should be completed in 18 months according to the project contract and schedule. Your customer has recently faced regulatory changes that require your project to be finished 2 months earlier and he asks you to do so. How will you approach this situation?

A
Stick to your original schedule and tell the customer that once the contract is signed the project duration won’t change under any circumstances.
B
Accept the customer’s request and cut parts of the project scope to meet the new deadline.
C
Inform the customer of the impacts of his requirement to project constraints and, after getting the required approvals, crash the project.
D
Cut the duration of all project activities across the board to meet the requirement.
Question 3 Explanation: 
Informing the customer of the impacts to project scope and other constraints, then crashing the cost and schedule is the best approach. Arbitrarily trimming estimates or scope without directly advising your customer is dishonest, while simply refusing to make a change is unprofessional.
Question 4
According to the contract, your customer has assigned one of his staff to your project office to attend the meetings and contribute to the decision making. However, this person is too confrontational and his behavior to your project team members is intimidating. What should be your action in this situation?

A
Confront the person about his behavior and its impact on the project. Also, inform the customer about the issue.
B
Ask the customer to replace the person.
C
Since the person is assigned by your client you don’t have any authority over him, so don’t do anything.
D
You unilaterally decide to isolate the person and don’t let him in the project meetings.
Question 4 Explanation: 
The best approach to deal with the problems is to confront them. In this situation you should respectfully confront the resource about this behavior, and notify the customer about the situation. Failing to confront the resource or intentionally excluding a required resource from a project is unprofessional, and could negatively impact the project.
Question 5
The majority of the project management software applications use the --------- method to build the project schedule network diagram.

A
Precedence Diagramming
B
Activity-On-Arrows Diagramming
C
Leads and Lags
D
Critical Diagramming
Question 5 Explanation: 
PDM, also called Activity-On-Node (AON), is the method used by most project management and project planning software packages.
Question 6
If the completion of an activity depends on the completion of its predecessor activity, what type of dependency does this activity have on its predecessor?

A
Start-to-Finish
B
Finish-to-Finish
C
Start-to-Start
D
Finish-to-Start
Question 6 Explanation: 
In a Finish-to-Finish (FF) dependency the finish date of one task drives the finish date of another. In other words, both activities finish at the same time regardless of their start time.
Question 7
To formally authorize the project, which of the following documents is necessary?

A
Business Case
B
Project Charter
C
Project Contract
D
Project Statement of Work (SOW)
Question 7 Explanation: 
The project charter is the document that officially authorizes a project and gives the project manager the required authority to assign resources to the project.
Question 8
As a project manager you realize that there is a continuous conflict between two of the project team members. What is the best approach to handle these conflicts?

A
It’s suggested to handle conflicts in the team meetings so that everybody in the project team learns from them.
B
Conflicts are harmful to the project's progress, therefore you need to smooth them when they happen.
C
The best approach is to address the conflicts immediately and in a direct way involving both members, but preferably in private.
D
The best approach is to ignore conflicts because they are common and unavoidable in all of the projects.
Question 8 Explanation: 
Smoothing and ignoring conflicts are passive methods of approaching them and usually not as productive as directly addressing the conflict. Raising a conflict which is between only 2 people in a meeting is not the best way. The best way is to address such issues as early as possible and in a direct and private way. This approach is also known as collaboration or problem-solving.
Question 9
You are a project manager and you are about to perform the risk management processes. Which one of the following documents evolves throughout the risk management processes?

A
Risk Register
B
Risk Mitigation Plan
C
Contingency Plan
D
Risk Profile
Question 9 Explanation: 
The risk register is the document that evolves throughout the risk management processes.
Question 10
As a project manager you are performing scope management processes. What is the function of the WBS Dictionary?

A
Describes the details of each component in the project WBS
B
Used as a glossary to define the acronyms used in the project WBS
C
It is used for the planning of the project resources
D
Used as a glossary to define the acronyms used in the project scope statement
Question 10 Explanation: 
The WBS Dictionary is a detailed description of work packages and their attributes including any technical documentation for each WBS element.
Question 11
As the manager of a large project, you are performing the Control Procurements process. Which one of the following are not considered as tools and techniques of this process?

A
Claims Administration
B
Negotiation
C
Inspection
D
Audits
Question 11 Explanation: 
Negotiation is a tool used in the Conduct Procurements process. The other answer choices are the tools and techniques of the Control Procurements process.
Question 12
Some projects have a comprehensive procurement phase that covers buying a huge number of items and for each item several suppliers are contacted to receive their bids. As a project manager in such projects, you need to make sure that every supplier has a clear understanding of the requirements of the project. Which one of the following techniques could be used for this purpose?

A
Communication Matrix
B
One-on-One discussion
C
Bidder Conferences
D
Formal Presentation
Question 12 Explanation: 
Bidder Conferences (also called vendor conferences, contractor conferences, or pre-bid conferences) are meetings between buyers and all prospective sellers prior to the submittal of bids or proposals. They are used to ensure that all sellers have a clear and common understanding of the procurement and that no bidders receive preferential treatment. Responses to questions are incorporated as procurement document amendments. To be fair, buyers must ensure that all sellers hear every question from individual sellers and every answer from the buyer.
Question 13
Following are the parameters estimated in the Earned Value analysis of a project:

  • Actual Cost: $2,000,000
  • Cost Variance: $-200,000
  • SPI: 1.1
  • Budget at Completion (BaC): $5,200,000

What is the Earned Value of the project?

A
$5,200,000
B
$1,800,000
C
$3,200,000
D
$2,200,000
Question 13 Explanation: 
Cost Variance (CV) = Earned Value (EV) − Actual Cost (AC)

−200,000 = EV − 2,000,000

EV = 1,800,000
Question 14
As the project manager you are reviewing the earned value analysis report performed by your team. The SPI is 0.87. What does this figure mean to you?

A
The project is getting 87 cents out of each dollar spent.
B
Your project is running according to the budget.
C
The progress of your project is only 87% of what it is planned, so you are behind the schedule.
D
You are ahead of schedule.
Question 14 Explanation: 
The Schedule Performance Index (SPI) is a measure of the project performance in terms of the time schedule. SPI < 1 shows that the project is behind schedule.
Question 15
As the project manager you wish to use a document that shows the work assigned to each project team member. What’s the title of the document that you will use?

A
Project Resources Matrix (PRM)
B
Project Schedule
C
Resource Planning Chart (RPC)
D
Responsibility Assignment Matrix (RAM)
Question 15 Explanation: 
A Responsibility Assignment Matrix (RAM) illustrates association between work packages/activities and team members. It makes it easy for team members to view all the project activities for which a particular person is assigned, and the level of their responsibility.
Question 16
You are managing a project in a highly cost sensitive company. Therefore, you need to reduce the costs to the extent possible. Which one of the following categories of cost would you consider as the first option for cost reduction?

A
Indirect and direct costs
B
Direct and variable costs
C
Indirect and variable costs
D
Variable and fixed costs
Question 16 Explanation: 
Direct costs belong to project resources which can be scaled down or reduced. Variable costs depend on the amount of work performed by resources. Therefore, there is a higher opportunity to reduce it by reducing the scope and amount of work required.
Question 17
Budget forecasts are created during which of the following project management process groups?

A
Planning
B
Executing
C
Monitoring & Controlling
D
Initiating
Question 17 Explanation: 
Budget forecasts are one of the outputs of the Control Costs process which is in Monitoring & Controlling.
Question 18
As a project manager you are involved in purchasing various items for the project. However, you suddenly receive an official letter from your client ordering the immediate termination of the project. What will be your best course of action?

A
Release the Project Team
B
Perform Procurement Audits
C
Perform Inspections & Audits
D
Refer to Project Closure Guidelines in Organizational Process Assets
Question 18 Explanation: 
Since this is a case of project closure before its completion, as a project manager the BEST thing to do for you is to make sure the steps to close a project are followed. Project Closure Guidelines in Organizational Process Assets are the best source of information in such a situation.
Question 19
Which of the following is not a tool and technique of the Collect Requirements process?

A
Inspection
B
Facilitation
C
Prototypes
D
Questionnaires & Surveys
Question 19 Explanation: 
Inspection is a tool and technique for the Validate Scope process while the other options are all the tools used for the Collect Requirements process.
Question 20
In an industrial project the equipment installation can be started 15 days after the equipment foundation is completed. What type of dependency is this?

A
Finish-to-start with a 15-day lag
B
Finish-to-finish with a 15-day lag
C
Start-to-finish with a 15-day lead
D
Finish-to-start with a 15-day lead
Question 20 Explanation: 
The dependency between the two activities is a Finish-to-Start (FS) type because the second activity can start only after the completion of the first one. There is also a time lag of 15 days before the second activity can start.
Question 21
According to Tuckman, which of the following is not one of the stages of team development?

A
Norming
B
Delegating
C
Forming
D
Performing
Question 21 Explanation: 
According to Tuckman, the stages of team development are Forming, Storming, Norming, Performing, and Adjourning.
Question 22
You are reviewing the earned value analysis of your project and you see following information:

  • Earned Value = $500,000
  • Actual Cost = $550,000
  • Planned Value = $600,000
According to this information what is the status of your project?

A
Behind schedule and under budget
B
Ahead of schedule and over budget
C
Ahead of schedule and under budget
D
Behind schedule and over budget
Question 22 Explanation: 
SV = EV − PV
SV = 500,000 − 600,000
SV = $−100,000
Since SV is negative the project is behind schedule.

CV = EV − AC
CV = 500,000 − 550,000
CV = $−50,000
Since CV is negative the project is over budget.
Question 23
Which of these is an output from the Acquire Resources process?

A
Staffing Management Plan
B
Organizational chart
C
RAM
D
Project team assignments
Question 23 Explanation: 
After determining elements such as the roles and responsibilities, reviewing recruitment practices, and negotiating for staff, project team members are assigned to project activities as part of the Acquire Resources process.
Question 24
Which one of the following is not an input to the Develop Project Charter process?

A
Stakeholders Register
B
Organizational Process Assets
C
Agreements
D
Business Case
Question 24 Explanation: 
Inputs of the Develop Project Charter process are:

  • Business Case
  • Agreements
  • Enterprise Environmental Factors
  • Organizational Process Assets
Question 25
Which one of the following is not an output of the Direct & Manage Project Work process?

A
Deliverables
B
Change Requests
C
Work Performance Reports
D
Project document updates
Question 25 Explanation: 
Work Performance reports are an output of the Monitor and Control Project Work process while the outputs of the Direct & Manage Project Work process are:

  • Deliverables
  • Work Performance data
  • Issue log
  • Change requests
  • Project management plan updates
  • Project document updates
  • Organizational process assets updates
Question 26
As a project manager involved in the Control Procurements process you are aware that early termination of a contract is a special case of procurement closure. The special cases of procurement closure can result from all of the following except?

A
Mutual agreement of both parties to terminate
B
Cause or convenience outside the terminations clause of the contract
C
Convenience of the buyer provided in the contract
D
Default of one party
Question 26 Explanation: 
Early termination of a contract is a special case of procurement closure that can result from a mutual agreement of both parties, from the default of one party, or for the convenience of the buyer if provided for in the contract. The rights and responsibilities of the parties in the event of an early termination are contained in a terminations clause of the contract.
Question 27
The cost baseline is developed during which process?

A
Estimate costs
B
Develop schedule
C
Monitor & control project work
D
Determine budget
Question 27 Explanation: 
The cost baseline or project budget is developed in the Determine Budget process which is a planning process in project cost management.
Question 28
Which statement about the project critical path is true?

A
The critical path has zero total float and it shows the earliest possible time to complete the project
B
The critical path consumes the biggest portion of the project budget compared to other paths
C
A project can have only one critical path
D
The critical path has zero or negative total float
Question 28 Explanation: 
The critical path can have negative total float in the case that there is a constraint set on the project finish date.
Question 29
While acquiring your project team you realize that according to the project charter a specific consultant is required to be on your team. This consultant has particular knowledge and your client has dictated that you hire him as a team member. This situation describes which one of the tools and techniques of the Acquire Resources process?

A
Virtual Teams
B
Multicriteria Decision Analysis
C
Pre-Assignment
D
Negotiation
Question 29 Explanation: 
Pre-assignment involves selecting project team members in advance. It occurs when specific people were promised as part of the project proposal, the project is dependent on expertise of particular persons, or staff assignments are defined within the project charter.
Question 30
You are assigned as the manager of a huge multi-billion dollar infrastructure project with a time span of 3 years. You are working in the planning process group of your project and currently you are creating the project WBS. Due to lack of information you decide to create the WBS of the commissioning phase of the project (which is the last phase) in more details later on when you have more information. This approach to creating the WBS is also known as:

A
Rolling wave planning
B
Agile planning
C
Progressive planning
D
Water fall planning
Question 30 Explanation: 
Rolling wave planning involves planning near-term items in greater detail than those that are further off in time.
Question 31
Your project is 4 weeks behind schedule and you have been asked to crash the project in order to make up the lost time. The tasks listed in the table below are all on the critical path. Which of the tasks below would you crash?

PMP T1

A
Task A
B
Tasks C & E
C
Tasks D & E & F
D
Tasks B & D
Question 31 Explanation: 
When crashing a project you will always crash those tasks that have the smallest crash cost. While all of these answers will give you a 4 week reduction in duration, crashing tasks C & E is the cheapest option:

Task A = 6,500
Tasks C & E = 2,000 + 3,500 = 5,500
Tasks B & D = 2,500 + 3,500 = 6,000
Tasks D & E & F = 3,500 + 3,500 + 4,000 = 11,000
Question 32
You are managing a project and one of your close friends is also a manager at the client organization. During the project execution, your friend asks for changes to be made in the project scope, and with the reasoning that the changes are critical to the success of the project, he asks you to handle them on an informal basis. He argues that if you want to follow the normal change procedures you will lose considerable time. What should you do in this situation?

A
Perform the changes according to the manager’s request because they are crucial to the project success, but document them later on when the project is on track and there are no more changes to be made.
B
Since what the manager has asked you is unethical you should refuse the changes.
C
Explain to the manager that the change should be handled through the formal change management process and it should be documented.
D
Comply with the manager’s request since it is critical to the project success.
Question 32 Explanation: 
The correct response is that you would explain to the manager that you would need to formally document these as part of a project scope change and put it through the change management process. Complying with the manager's request is incorrect and violates the code of ethics and professional responsibility that you have towards your organization. Refusing to take up the changes may be too drastic a step.
Question 33
As a project manager you are using a fishbone diagram to find the potential risks on your project. Which process are you in?

A
Control Quality
B
Plan Risk Response
C
Identify Risk
D
Perform Qualitative Risk Analysis
Question 33 Explanation: 
A fishbone diagram (also called cause and effect analysis or Ishikawa diagram) is used in the Identify Risks process to determine the potential risks that might affect the project.
Question 34
As a project manager you are currently involved in a Close Project or Phase process. In this situation which one of the following activities would be your lowest priority?

A
Measuring the project scope against the project management plan.
B
Finalizing all activities across all of the Project Management Process Groups.
C
If a project is terminated before completion, starting procedures to investigate and document the reasons for this early termination.
D
Performing activities such as finalizing open claims, updating records to reflect final results, and archiving such information for future use.
Question 34 Explanation: 
Closing out a contract involves administrative activities such as finalizing open claims, updating records to reflect final results, and archiving such information for future use. Procurement Close could be done at any stage of the project and is not associated only with Close Project or Phase process.
Question 35
You are the construction project manager of an important stadium which is going to be used for the Winter Olympics. The games start a month from now, and your project has faced some weather delays in pouring the concrete for the landscaping. You know that bad weather might affect the quality of the concrete, however since the deadline is closing you decide to not delay the project anymore and go ahead with the remaining concrete work. Which risk strategy are you undertaking?

A
Mitigate
B
Accept
C
Exploit
D
Transfer
Question 35 Explanation: 
In this situation your are taking the Acceptance strategy. Acceptance is adopted when there is no possibility to eliminate all threats from a project. This means the project team has decided not to change the project management plan to deal with a risk or is unable to identify a response strategy. This strategy can be active or passive acceptance. Passive Acceptance: No action except documenting the strategy and leave project team to deal with the risks as they occur. Active Acceptance: Establish a contingency reserve (time/money/resources).
Question 36
As a software project manager you are in the initial stages of the project. Based on your past experience you know that the project will face a lot of challenges in terms of budget and time schedule. In which of the following project management documents would you record these challenges?

A
Project Risk Register
B
Project Charter
C
Issue Log
D
Project Management Plan
Question 36 Explanation: 
Since you are in the initial stage of the project the risks should be recorded in the project charter. However, if the project has completed the initiation stage, the risks should be recorded in the risk register as part of the project management plan.
Question 37
Tom is managing a software development project in a large IT firm. According to the project essential requirements, he has written an email to one of the functional managers and requested a number of staff to be assigned to his project on a permanent basis for a 2-week period. The functional manager has rejected Tom’s request. What should Tom do in this situation?

A
Raise the issue to higher level managers who can decide on project priorities
B
Negotiate with the functional manager
C
Change the sequence of activities so that he can cope with the resource limitations
D
Record this as a risk in the risk register
Question 37 Explanation: 
Tom as the project manager has the ultimate responsibility of acquiring the resources on time. In this situation he should use the negotiation tools and techniques to acquire the project team. Of course other items might also be correct in some situations, but the first most responsible way is to do negotiation with the functional managers.
Question 38
You are managing a residential building construction project. Your client has just requested a change in the lighting system which may increase project risk and costs. What should be your first action?

A
Analyze the impacts of the change
B
Update the project risk register
C
Issue a Change Request
D
Raise the issue to the project sponsor
Question 38 Explanation: 
The first action after receiving any change request is to analyze the impacts. Then after comparing the impacts to the plan you may need to issue a change request to modify the project scope. Raising the issue to the project sponsor is also possible once you are aware of the impacts of the change.
Question 39
For the purpose of recording project lessons learned, you are analyzing the major delay in the project schedule. The root cause of the delay was a demonstration done by a group of green initiative supporters. They were unhappy because their representatives were not informed about all of the arrangements that you are taking to protect the environment. What could you and your team have done better to prevent this from happening?

A
A more accurate risk response planning
B
A clearer communication management plan
C
A better project management plan
D
A more accurate stakeholder identification
Question 39 Explanation: 
Identifying stakeholders and understanding their relative degree of influence on a project is critical. Failure to do so can extend the timeline and raise costs substantially. An important part of a project manager's responsibility is to manage stakeholder expectations and develop a strategy to keep them satisfied.
Question 40
In the Plan Quality Management process, which of the following is not attributable to the cost of non-conformance?

A
Quality measures
B
Rework
C
Downtime
D
Warranty
Question 40 Explanation: 
Quality measures are not an attribute of the cost of non-conformance. The cost of non-conformance result in some kind of a loss or rejection of the project’s output.
Question 41
Categorizing identified stakeholders can assist the project team in building valuable relationships with these stakeholders as the project progresses. All of the following techniques are useful for this purpose except for

A
Stakeholder cube
B
Salience model
C
Stakeholder engagement assessment matrix (SEAM)
D
Power/Interest grid
Question 41 Explanation: 
Stakeholder cube, the Salience model, and the Power/Interest grid are stakeholder mapping and categorization techniques and are used in the Identify Stakeholders process. Stakeholder engagement assessment matrix allows the team to analyze the variance between what the existing and desired engagement levels of the stakeholders are and is used in Plan Stakeholder Engagement.
Question 42
You are managing an IT project and until today you have actually completed $470,000 of work, but based on the cost plan, it should be $560,000. What is the Schedule Variance (SV) percentage at this point in time?

A
−19%
B
−16%
C
19%
D
16%
Question 42 Explanation: 
SV% = (EV − PV) / PV
SV% = ($470,000 − $560,000) / $560,000
SV% = −16%
Question 43
You are managing a small project in the context of a large organization. A strategic decision made in the organization was to shut down one of the operation units which was supposed to work a few days for your project. This might lead to missing a major milestone in your project so you need to do the required planning to acquire outside resources to get your project activity done. Which tools and techniques of the Plan Risk Response process will help you in this situation?

A
Strategies for negative risks or threats
B
Strategies for positive risks or opportunities
C
Contingent response strategies
D
Risk Reassessment
Question 43 Explanation: 
This is the situation where the risk response happens after the trigger which is the sudden shut down of an operational unit in the company. Some responses are designed to use only if a specific event occurs. It is appropriate for the project team to make a response plan that will be executed only under certain predefined conditions (triggers like missing intermediate milestones). The risk response occurs BEFORE the risk and tries to alter the probability and/or impact while the contingency plan only occurs AFTER the trigger (usually the risk event) and focuses only on changing the impact.
Question 44
You're managing a project with a total budget of $1,000,000 and your project is expected to last for one year, with the work and budget spread evenly across all months. The project is now in the fifth month, the work is on schedule, and you have already spent $480,000 of the project budget. What is the Cost Variance in this case?

A
$63,333
B
$20,000
C
−$20,000
D
−$63,333
Question 44 Explanation: 
Cost Variance = Earn Value − Actual Cost

Earn Value = (Total Cost / Total Project Months) * Total Months Completed
Earn Value = ($1,000,000 / 12) * 5
Earn Value = 416,667

CV = 416,667 − $480,000
CV = −$63,333.
Question 45
You are a software development project manager and most of your team members operate from remote locations without the benefit of face-to-face contact. One of your major concerns is to build trust among the team members. Which of the following will help you the most in doing so?

A
Establishing Ground Rules
B
Training
C
Co-Location
D
Team-building activities
Question 45 Explanation: 
Team Building activities help develop trust and help establish good working relationships. Ongoing communications are a part of Team Building Activities. It is a tool used in Develop Team. Especially when the teams become remote, the importance of ongoing communication increases in building trust among the team members.
Question 46
You are managing an airport construction company. In the middle of the project you realize that one of the subcontractors is not meeting the quality requirements as stipulated in their contract. This is a risk that may result in the final product of the project being rejected by your client. What is your first course of action?

A
Perform claim administration
B
Raise the risk to the Sponsor
C
Initiate a change request
D
Perform inspection & audit
Question 46 Explanation: 
According to the PMBOK® Guide (6th Edition), inspections and audits required by the buyer and supported by the seller as specified in the procurement contract can be conducted during execution of the project to verify compliance in the seller's work processes or deliverable. If authorized by contract, some inspection and audit teams can include buyer procurement personnel.
Question 47
You are in charge of performing the financial analysis for a troubled project in your company. The project is currently on hold and based on the results of your work, top management will decide on continuing or dropping the project. Which category of costs should you not consider in your analysis?

A
Indirect costs
B
Sunk Costs
C
Fixed Costs
D
Variable Costs
Question 47 Explanation: 
Sunk costs are the costs that are expended in the past. Sunk costs should not be considered when deciding on continuing a project.
Question 48
As a project manager in a large organization with various projects similar to yours, you are responsible to report the project status to the top management in a way that quickly and easily gives them the required information. Which one of the following is the best type of report to provide the required information to senior management?

A
Project management plans
B
Gantt Charts
C
Milestone reports
D
Project detailed schedules
Question 48 Explanation: 
The only report that best suits to the needs of senior management is the milestone report. The rest of the mentioned documents include a lot of redundant or detailed information for this purpose.
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